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FAQs

How do I get an estimate?
Set an appointment over the phone or via email to get a free estimate, or just come in to our Bloomington or Plymouth location.  Appointments are welcome but not necessary.  Estimates are always free.

Bloomington – (952) 884-8884 – Email Us
Plymouth – (952) 345-3456 – Email Us

What insurance companies do you work with?
We work with all major insurance companies.  We eliminate the hassle for you by communicating with your insurance company regarding claims, estimates, paperwork, etc.

Do I have a choice where to repair my vehicle?
Yes.  Minnesota law gives you the right to choose where your vehicle is repaired.  Your insurance company may have suggestions, but ultimately the choice is yours. 

The State of Minnesota has prepared a brochure to outline your rights. Click Here to view full Auto Insurance Claims and Rights PDF.

Do you perform body and paint work on any make and model?
Yes.  No matter what type of vehicle you have, we’re here to help.

How qualified are your repair people?
Walser has some of the most qualified and experienced technicians in town.  Each of our Walser technicians has, on average, 27 years of collision and paint experience.

What if I need a vehicle while my car is getting repaired?
Walser Rental Car will work with any insurance company to get you into a well-equipped rental car during repairs.  If your insurance does not cover a rental, Walser has competitive rates.  Walser Collision & Glass also has a close working relationship with Enterprise Rental Cars.

Are repairs guaranteed?
Yes, we will stand behind our work for as long as you own your vehicle.  We have a Lifetime Warranty on color match finish and quality of workmanship.  That means that any part that fails as the result of the quality of our repairs is covered for life.

What if an accident happens when you’re not open?
You can have your vehicle towed to Walser Collision & Glass 24 hours a day.